Back
Clear
Back
Find a park
Car Parks
Back
Back
Back
Back
Back
Back
Back
Preferences
Search Filters
Car Wash Services
Car Wash Services are available at this car park
Disability Access
Disability Access is available at this car park
Electric Vehicle Charging
Electric Vehicle Charging is available at this car park
Night Parking
Evening Parking is available at this car park
Event Parking
Event Parking is available at this car park
Weekend Parking
Weekend Parking is available at this car park
Early Bird Parking
Early Bird Parking Descripton
Bicycle Parking
Bicycle Parking Description
Monthly Parking
Monthly Parking Description
24 Hours
24 Hours Description
4WD Parking
4WD Parking Description
50 Lonsdale st
Update preferences
Back
Personal Details
Back
Manage payment methods
Your payment methods list is empty - add a new one below.
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Add new payment method
Sign in or Register
You have reached the maximum number of cards that can be added to your profile, if you wish to add a different card you will need to remove or edit the cards above
Edit card
Delete card
Make default
Are you sure you want to delete this payment method?
Cancel
Confirm
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Vehicles
Vehicles listed here will be billed to your selected primary method.
Your vehicle list is empty - add a new one below.
Add new vehicle
Back
License plate number
Remove vehicle
Edit vehicle
Remove vehicle
Edit vehicle
Back
Add new vehicle
Add another vehicle to your account for easier billing and lot access.
Vehicle type
Sedan (1.8 metres or less)
Most small and family cars
Large 4WD (2 metres)
4WD and some Utes
Van (over 2.2 metres)
Van (over 2.2 metres)
Primary Vehicle
Set as your primary vehicle for fast booking
Add vehicle
Update vehicle
Account
Back
Back
Back
Your current booking
Enter after
Exit before
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
Leave next day
Entry and exit conditions apply, see car park for more information
Leave next day
Entry and exit conditions apply, see car park for more information
Your current booking
Enter after
Exit before
Cancel change
Confirm change
Cancel change
Cancel booking
Your current booking
Enter after
Exit before
Add gift card
Apply
About your updated booking
Original Cost
Booking Fee
Surcharge
blh
New cost
Total change cost
Your booking changes mean that you are entitled to a credit. A giftcard will be created for you to use towards a future booking.
Your refund will be applied to the card that was first used to make your booking.
Note: If using Pre-paid debit cards, where refunds are not permitted, please contact us on 02 8000 8790 for support
Cancel change
Proceed to payment
Cancel booking now
Your current booking
Enter after
Exit before
About your updated booking
Original Cost
Booking Fee
Surcharge
New cost
Total change cost
Your booking changes mean that you are entitled to a credit. A giftcard will be created for you to use towards a future booking.
Your refund will be applied to the card that was first used to make your booking.
Note: If using Pre-paid debit cards, where refunds are not permitted, please contact us on 02 8000 8790 for support
Manage payment methods
Your payment methods list is empty - add a new one below.
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Add new payment method
Sign in or Register
You have reached the maximum number of cards that can be added to your profile, if you wish to add a different card you will need to remove or edit the cards above
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Cancel change
Change booking now
Cancel change
Cancel booking now
Cancel change
Cancel booking now
About your updated booking
Original Cost
Booking Fee
New cost
Surcharge
Total change cost
Your booking changes mean that you are entitled to a credit. A giftcard will be created for you to use towards a future booking.
Your refund will be applied to the card that was first used to make your booking.
Note: If using Pre-paid debit cards, where refunds are not permitted, please contact us on 02 8000 8790 for support
Cancel change
Proceed to payment
Cancel booking
Bookings
Upcoming
Past
No upcoming bookings found
Find a park
No past bookings found
Find a park
Create an account or sign in to book a park
Sign in or register
Access car park with code
PIN
Get directions
Photo
Map
Your current booking
Enter after
Exit before
Important information
About your booking
Bays1
Parking cost
Booking fee
Surcharge
Total
Need Help
Terms & Conditions
Download receipt
Back
Scan QR to enter
Or access with PIN
Cancel booking
Change booking
Changes to your booking at CarParkName must be made X hours before your booking is due to start.
Back
Back
Back
Cart
Remove all
Add promotional code
Finalise Details to add a Promotional Code
Apply
Remove
Add gift card
Apply
Parking costamount
Booking Feesavings amountamount
Surchargeamount
Cart
Your cart is empty
Find a park
Cart
Please log in or register to book parking
Sign in or Register
Cart
There was an error fetching your cart, please try again or contact us for assistance
Contact Us
Cart
Loading...
$ERR
$ERR
Early Bird
Entry and exit conditions apply, see car park for more information
Early Bird
Entry and exit conditions apply, see car park for more information
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
Leave next day
Entry and exit conditions apply, see car park for more information
Leave next day
Entry and exit conditions apply, see car park for more information
Save
Cancel
$ERR
$ERR
Early Bird
Entry and exit conditions apply, see car park for more information
Early Bird
Entry and exit conditions apply, see car park for more information
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
Leave next day
Entry and exit conditions apply, see car park for more information
Leave next day
Entry and exit conditions apply, see car park for more information
Save
Cancel
Payment
Click "< Back" to add a promotional code
Total
$ERR
Terms & Conditions
Manage payment methods
Your payment methods list is empty - add a new one below.
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Add new payment method
Sign in or Register
You have reached the maximum number of cards that can be added to your profile, if you wish to add a different card you will need to remove or edit the cards above
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Back
Cart
Remove all
Add promotional code
Finalise Details to add a Promotional Code
Apply
Remove
Add gift card
Apply
Parking costamount
Booking Feesavings amountamount
Surchargeamount
Cart
Your cart is empty
Find a park
Cart
Please log in or register to book parking
Sign in or Register
Cart
There was an error fetching your cart, please try again or contact us for assistance
Contact Us
Cart
Loading...
$ERR
$ERR
Early Bird
Entry and exit conditions apply, see car park for more information
Early Bird
Entry and exit conditions apply, see car park for more information
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
Leave next day
Entry and exit conditions apply, see car park for more information
Leave next day
Entry and exit conditions apply, see car park for more information
Save
Cancel
$ERR
$ERR
Early Bird
Entry and exit conditions apply, see car park for more information
Early Bird
Entry and exit conditions apply, see car park for more information
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
01
02
03
04
05
06
07
08
09
10
11
12
:
00
15
30
45
AM
PM
Leave next day
Entry and exit conditions apply, see car park for more information
Leave next day
Entry and exit conditions apply, see car park for more information
Save
Cancel
Payment
Click "< Back" to add a promotional code
Total
$ERR
Terms & Conditions
Manage payment methods
Your payment methods list is empty - add a new one below.
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Add new payment method
Sign in or Register
You have reached the maximum number of cards that can be added to your profile, if you wish to add a different card you will need to remove or edit the cards above
Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.
Back
FAQs > General FAQ
General Parking Enquiries
Want to know more about a parking product?
Early Bird - what happens when you enter/exit outside of the Early Bird Parking times.
Early Bird Parking is cheaper than hourly parking because it has entry and/or exit conditions. The access PIN or QR code available via your online account or confirmation email will allow you to enter and exit any time within the specified entry and exit conditions only. If you enter or exit outside of these conditions, you will be charged the drive up hourly parking rate instead of the Early Bird Parking rate. All online payments give you a 15-minute grace period or window either side of the defined time to enter or exit. Please be aware there is no grace period for exiting. For more information click here
Night and Weekend Parking - why is the time I entered different to the time on review screen?
Night and Weekend Parking are generally (there are exceptions) flat rates available in the evening and all day on the weekend parking products. When you pre-pay online the time selected is a general guide as to when you expect to park but the times displayed on the confirmation is the full time you can be in the car park before any overstay charges apply. For more information Weekend Parking info page here or for more information Night Parking info page here
What to do when having an issue at the car park
Need help at the car park?
If you’re at the car park and require assistance with entering via a pin or QR code, please press the intercom button and one of our friendly customer service team members will help. They can verify the details of your parking stay to help you enter or exit. Please note that your PIN or QR code is only valid for the time and date that you have selected. If you arrive at the car park outside of the entry time, you will be required to pay for the time you have spent in the car park, starting from your pre-selected entry time.
The car park I've entered is full, what can I do?
We do our best to manage occupancy in the car park to accommodate our Online Service customers. There are times when drive up demand in a car park increases significantly and too fast to accomodate pre-payment. If the car park becomes full, please press the intercom button at the entry, exit or automatic pay station and our friendly Customer Support team will direct you to the most convenient parking nearby.
I've lost my ticket, what can I do?
If your car park provides paper tickets and you have lost your ticket, we cannot determine the length of time that you have spent in the car park so a lost ticket fee will be charged. You can pay the lost ticket fee by selecting "Lost Ticket”, on the car park equipment or alternatively you can pay through the intercom by contacting a member of our friendly Customer Service team, or calling us on 09 200 2400 (NZ) The lost ticket fee amount can be found on the rate board at the pay station, or at the entry and exit of the car park. We strongly recommend keeping your ticket in a safe place to ensure you pay the appropriate rate for the time you have spent in the car park. We also recommend keeping your ticket away from your mobile phone, as this may damage the magnetic strip.
The boomgate was up when I was entering/exiting the car park. Do I still need to use my Enrty/Exit PIN or scan my QR code to enter or exit the car park?
Please ensure you always use your Online PIN or QR Code upon both entry and exit at the device by the boomgate. If you do not use your PIN or QR Code upon entry, it will not allow you to exit the car park. When you do not use your PIN or QR Code upon exit, you may be charged an additional cost as our system may still register you as being inside the car park, even if you have left.
How do I know if my preferred car park is open or suitable for my car?
We've included information about operating hours, parking types/solutions, payment options and height restrictions on our website and App for each car park. To find this, click on the link to "Find Parking" and follow the prompts. We recommend that you check your preferred car park details prior to entering as we are unable to process refunds for any pre-paid parking one the time/date selected is within 60min of entry time or expired.
Need further help?
If you haven't found what you are looking for here please complete the enquiry form and we will get back to you.